Notícias de AtoH2o Product Specifications & Technology -AtoH2o.com

Are samples provided for customer testing?
We can provide samples for customers to test, but a sample fee will apply. We hope that samples will allow customers to fully understand the performance and quality of the product.

Are on-site visits allowed during the production process?
Yes, we warmly welcome customers to visit our factory. Customers can personally inspect the production process and quality control measures to ensure their satisfaction with product quality and the manufacturing process. Additionally, we can provide online video tours and real-time updates on production progress.

What aspects of customization services do you offer?
Our customization services include OEM/ODM and other private label services. Customers can choose the appearance, color, and functional configuration of products according to the needs of their target market. We can also provide personalized packaging and labeling based on customer brand requirements to enhance the product's competitiveness in the market.

What certifications do your filter materials have?
Our filter materials comply with FDA and EU standards, ensuring their safety and harmlessness. Furthermore, all filter cartridges and other materials that come into contact with water undergo rigorous testing to ensure they meet high standards of water quality safety requirements.

What climatic conditions are your air-to-water generators suitable for?
Our equipment is designed to operate normally in a variety of climatic conditions, especially suitable for humid and high-temperature environments. However, to ensure optimal performance, we recommend use within a range of 15°C to 38°C (59℉~100.4℉) to ensure efficient water generation.

What are the technical parameters of the air-to-water generator?
Our air-to-water generator has a daily output of 100 liters, 250 liters, and 500 liters, depending on the specific product model. It is suitable for ambient temperatures ranging from 15℃ to 38℃ (59℉~100.4℉) and is equipped with a multi-filtration system, including a pre-filter + UV lamp + activated carbon + air filter, ensuring that the generated water meets drinking water standards.

What support do you provide when encountering
If compliance issues arise, our technical support team will actively communicate with clients, provide solutions based on the specific circumstances, and assist in preparing necessary documentation to ensure smooth customs clearance.

What compliance documents are required for imported products?
We will provide all necessary compliance documents, including product quality certifications, certificates of origin, and test reports. The specific documents provided will depend on the requirements of the target market, ensuring that our clients' import needs are met.

If the product requires additional certifications for specific markets, can you provide them?
We can apply for additional certifications for specific markets based on the client's specific needs, depending on the nature of the product and the requirements of the target market. We have an experienced team to assist with the necessary testing and document preparation.

Do your products meet international quality standards?
Yes, our air-to-water generators have obtained international certifications such as CE and RoHS. These certifications demonstrate that our products meet stringent international quality standards in material selection, manufacturing processes, and safety performance.

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